Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: June 4, 2025
Effective Date: June 4, 2025
Gennaro Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gennaro.agency or any of its sub-domains that might exist and use our services.
This policy complies with applicable privacy laws including the General Data Protection Regulation (GDPR) for users in the European Union and Germany, the California Consumer Privacy Act (CCPA) for users in California, USA, and the Personal Data Protection Law (KVKK) for users in Turkey.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, encrypted password)
- Business information (company name, industry, project details)
- Payment information (processed securely through Stripe)
- Communication preferences and marketing consents
Automatically Collected Information
- IP address and geolocation data
- Browser type, device information, and operating system
- Website usage data and analytics (via Google Analytics)
- Cookies and similar tracking technologies
- Session data and user interactions
We use your information for the following purposes:
- Providing and maintaining our services
- Processing transactions and payments
- Communicating with you about our services
- Improving our website and user experience
- Analytics and performance monitoring
- Marketing communications (with your consent)
- Legal compliance and fraud prevention
- Customer support and technical assistance
For users in the EU/Germany, we process your data based on:
- Contract: To fulfill our service agreements
- Consent: For marketing communications and analytics
- Legitimate Interest: For website improvement and security
- Legal Obligation: For compliance with applicable laws
Google Analytics
We use Google Analytics to analyze website usage. Google Analytics may collect information about your use of our website. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Stripe Payment Processing
Payment information is processed securely by Stripe. We do not store your complete payment card information on our servers. Stripe's privacy policy governs their handling of your payment data.
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting infrastructure
- Regular backups and disaster recovery procedures
GDPR Rights (EU/Germany)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
CCPA Rights (California, USA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
KVKK Rights (Turkey)
- Right to be informed about data processing
- Right to request access to personal data
- Right to request correction of incomplete or inaccurate data
- Right to request deletion or destruction of personal data
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions where applicable
- Appropriate technical and organizational measures
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Account data is typically retained for 7 years after account closure, unless you request earlier deletion.
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized content and advertisements
- Ensure website security and functionality
You can control cookies through your browser settings or by using the cookies settings button in our footer section. However, disabling cookies may affect website functionality.
Visit our cookies policy page for more information.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: hello@gennarolabs.com
Data Protection Officer: hello@gennarolabs.com
Response Time: We will respond to your request within 30 days
Supervisory Authorities:
EU/Germany: You may lodge a complaint with your local data protection authority Turkey: Personal Data Protection Authority (KVKK) USA: Federal Trade Commission (FTC)
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.